Our 100% Customer Satisfaction Guarantee

warranty

Our Promise we keep to our clients is that if at any time during the first year of installation, if you are not 100% satisfied with the performance of our materials, our service, or even our people, we will do everything within our power to correct it to your satisfaction or within 30 days of your request, we will remove the product and refund the amount.

Many other companies offer only offer a 30, 60, or 90 day warranty on their work.

We believe that the quality of our products and skill of our plumbers reflect our stance on providing each homeowner with a product and service that we would feel comfortable with installed in our own home.

Some Homeowners may feel more comfortable with picking out their own faucets or products ahead of time. We can gladly give a price to install Homeowner supplied materials, but we cannot promise, warranty, or guarantee any products that are not supplied by our company. In those cases, we will check with the product manufacturer to see if any action is required from the Homeowner in order to register their product for any warranty on parts.

  • Professional, timely, and excellent communication! My shower drain was clogging up frequently. James came out and was able to find the problem....nails! Apparently the builders allowed nails to go down the drain and did not take them out. He was able to remove them all and my drain has worked perfectly since. Will definitely use again!

    Dana R.
  • James did a great job in diagnosing and fixing my garbage disposal. A definite A+ in reliability and honesty! I would definitely recommend his services.

    Eileen N.
  • Had the opportunity for James to work in my home on a couple of projects. I was upgrading my bathroom when the tile installer was unable to install the toilet. James came in and not only installed one but suggested I get a taller one with a more efficient water consumption. My shower head was old and stained he brought in a new shower head that is beautiful and completed my new look. He was quick courteous and professional. I can enjoy my bath area and can say to James, job well done!

    Andrea
  • Awesome guy and great service! He got us fixed under budget and on a Saturday. He was on time, knowledgeable, and professional. We definitely will use him in the future. If any one needs a great plumber give James a call.

    Kyle K.
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281-907-2092

By The Book Plumbing LLC | RMP 41669

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